Refund and Return Policy

At Kalye Filipino, we are committed to your satisfaction with our products. If you need to return an item, please review our policy below:

Your satisfaction is our top priority. If you are unsatisfied with a product or service, don't hesitate to reach out to us. We are here to make things right for you.

Defective Product Returns

If you receive a defective product, worry not! Simply return it within 10 days at our expense, and we'll issue a full refund. Follow the procedures below for a hassle-free return, replacement, or refund.

Returns

You can request a return within 10 days of receiving your order.

To Initiate a return contact our customer support within 10 business days of receiving your order. Reach us out via email at customer-service@kalyefilipino.com or call us at 1-303-330-2139. Please provide us with your name, email and order number.

We cover the cost of the return and provide you with a pre-paid shipping label. We recommend using a trackable shipping method for safe return delivery.

Refunds

Upon receiving the returned item and verifying its condition, we will promptly process your refund. Refunds will be issued to the original payment method used during the purchase.

Thank you for choosing Kalye Filipino! For further assistance or inquiries, reach out to our friendly customer service team at our phone number: 1-303-330-2139 or email: customer-service@kalyefilipino.com